New Patients

Before your
first appointment.

Everything you need to know about becoming a patient at The Village GP — what to bring, what to expect, and how to get started.

Opening 1 May 2026 · Now taking bookings · Constantia, Cape Town

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New to the area
If you've recently moved to Constantia or the southern suburbs and need a GP, we're accepting new patients. No referral needed, just book and come in.
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Changing doctors
If your current GP isn't working for you, whether it's rushed appointments, lack of continuity, or just not feeling heard. You can switch at any time and we'll take it from here.
Need a doctor now
Your usual doctor is away or fully booked and you need to be seen. You don't need to bring anything or commit to switching, just book an appointment and we'll help you out.

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Coming in for something specific? If you just need to be seen for a script, a sick note, or have a question that can't wait then you don't need to prepare anything. Just book and come in. The information below is for patients who want to get the most out of their first visit and start building continuity.
Your first appointment

The more Dr Steph knows,the more useful she can be.

Good care isn't built in a single consultation; it's built over time, from a picture that grows richer with every visit. Here's what goes into creating that picture, and how you can help Dr Steph get a better understanding of you.

Don't have everything? That's fine. Dr Steph will ask for what she needs and request what she doesn't have.

1
Bring it if you have it
Your clinical record
We bring the history that already exists together in one place.

If there's a clinical history, it belongs here. Dr Steph reads what came before so she can focus on what's useful to do next, whether that's continuing a course or going in a new direction.

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    Blood test results
    Any recent pathology, including results you haven't fully understood. Dates and lab names help.
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    Imaging reports
    X-rays, MRI, ultrasound, both the written report and the images if they're available.
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    Current medications
    Everything you take regularly; prescriptions, supplements, vitamins, contraception, over-the-counter.
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    Specialist letters
    Specialist correspondence, hospital discharge summaries, referral letters. Even old ones are useful.
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    Monitoring records
    BP, glucose, weight. If you track it at home, bring the log. Trends matter more than single readings.
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    Known diagnoses and surgical history
    Conditions, allergies, operations - including things that feel old or resolved, they can still matter.
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No records at all? Most new patients don't have a tidy file, especially those who've never had a regular GP. Dr Steph will request what she needs and build from what's available. Arriving without records is not a problem. We'll start the picture from wherever you are.
2
What is unique to you
Your context
Share the parts of your story that aren't captured in any record.

Records show what has happened to you medically. They don't show who you are, how you live, or what actually matters to you. That's the part that actually makes treatment plans effective.

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    Your lifestyle
    Sleep, exercise, diet, alcohol, stress, work demands. Not a judgement checklist; just context for how you actually live.
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    Your real constraints
    What's feasible for you; financially, practically, in terms of time and family. This shapes what advice is actually useful.
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    Family history
    Heart disease, diabetes, cancer, autoimmune conditions in close relatives. This shapes your risk profile.
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    What you've already been told
    By other doctors, specialists, or practitioners. Even if you're unsure it was correct its useful to share.
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    What matters most to you
    What you want from your health, not just what you want fixed. Some things you'll live with, others you won't.
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    What hasn't worked
    Treatments tried, medications that didn't suit you, approaches that were abandoned. This guides us forward.
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You don't need to prepare a speech. Dr Steph will ask and she'll give you the time to answer properly. If it helps to jot a few things down beforehand, do it. If not, just come and talk.
3
What is going on
Your observations
Share what you're experiencing in your body.

Most patients apologise for "probably nothing." But what they've noticed is often exactly the signal that matters. Don't edit yourself - share exactly what you've been feeling.

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    When it started
    As precisely as you can. "A few weeks ago" is useful. "The week after we moved house" is more useful.
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    What makes it better or worse
    Food, sleep, activity, stress, position, time of day. Patterns are often as informative as the symptom itself.
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    How it's changed over time
    Getting worse, staying the same, or coming and going? A symptom's trajectory matters as much as its presence.
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    Your instinct about it
    If something feels off, say so. "I just don't feel right" is a valid and often accurate starting point.
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    What you're actually worried about
    Not just the symptom, but the concern underneath it. Naming it means Dr Steph can address it directly.
  • What you've already tried
    Pharmacy remedies, lifestyle changes, things that helped temporarily. It's useful to know how your body responds.
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If it helps, write it down before you come in. A short note of what you've noticed, when it started, and what you're most concerned about is one of the most useful things you can bring. You don't need the right medical words — just honest ones.
Why this matters

Your first appointment starts a picture.
Every interaction adds detail.

Unlike a walk-in clinic or a rotating roster of doctors, The Village GP is a solo practice, which means Dr Steph holds your full picture herself. Over time, she knows that you understate symptoms when you're anxious. That your back pain comes from stress, not exertion. That you've tried three approaches and none suited you. That kind of accumulated knowledge can't be retrieved from a file; it's earned through continuity.

1
First visit
Dr Steph starts the picture from where you are
2
Follow-up
Context deepens, patterns emerge
3+
Ongoing care
Personalised treatment through continuity
Common Questions

Things people often ask.

No. You can book directly. No referral from another doctor is needed to see a GP in South Africa — simply make an appointment and come in.

First appointments are longer than standard consultations to allow time for a full introduction and history. This means we can understand your health properly from the start, rather than rushing through a get-to-know-you visit in fifteen minutes.

Yes. We'll guide you through this. If you have records, results, or specialist letters from a previous doctor, bring what you have, and we'll update your patient profile. If you don't have anything to hand, that's fine too — we'll build your file from your first visit.

We don't bill medical aid directly — you pay us at the time of your visit, and we provide you with a fully compliant invoice to submit to your scheme for reimbursement. We understand this matters, so we make the paperwork as straightforward as possible. What you get back depends on your specific plan and benefit level, but we're happy to walk you through what to expect.

Contact us via WhatsApp or phone. We'll help you decide whether you need an appointment, whether it's urgent, or whether it's something that can wait. You don't need to have it figured out before you reach out.

Yes. We are a new practice opening 1 May 2026 and warmly welcome new patients. Whether you're new to Constantia, looking for a long-term GP, or ready for a fresh start — we'd love to meet you.

Ready to book?

If you have questions first, get in touch. Otherwise, book your first appointment and we'll take it from there.