Private GP services
in Constantia.
Same-day care, chronic disease reviews, preventative health, procedures, scripts, referrals, and medical certificates — organised by what you actually need right now, not by medical category.
I need help today
For when something is wrong and you need clarity today. You're symptomatic, worried, or in urgent distress — and you want a doctor who will tell you what's actually going on, what to do about it, and when to escalate.
What should I do?
You might be here if…
Something's happened and you're unsure of the next step. Whether it's a twisted ankle, a weekend illness, or a minor injury, you don't always need a full consultation—just quick, clear guidance from a doctor you trust.
What 'better' looks like
Within minutes, you know exactly what to do. No more guessing, no more Googling, no more weighing up whether it's "bad enough" to bother someone. You have a clear decision — come in, go to the ER, or stay home and do X.
How Dr Steph helps
A quick phone call with Dr Steph. You describe what's going on, she asks the right questions, and you get a professional medical opinion on what to do next immediately, not after a waiting room. This is a premium service for patients of the practice, designed for speed and ease.
What you leave with
- A clear decision: come in for a consult, a script, go to the ER, or rest at home
- Specific guidance on what to do in the meantime
- Instructions for what to watch for and when to escalate
- Peace of mind that you're not over or under-reacting
Go straight to ER if:
Severe chest pain, stroke-like symptoms (sudden weakness, speech changes, facial droop), severe breathing difficulty, collapse, uncontrolled bleeding, major trauma, or severe allergic reaction.
Common examples
A twisted ankle — come in, ER, or ice at home? A lingering illness over the weekend — wait or get a script? A lifting toenail that might be infected — tomorrow or today? A child with a fever that won't break — watch or act? A new symptom that's worrying you but isn't an emergency — yet.
Same-day sick visit
You might be here if…
You feel awful and you want two things: relief, and someone who can tell you whether this needs more than rest and fluids. You want a doctor who'll get you sorted today.
What 'better' looks like
Symptoms are settling. You feel stable. You know what's happening, what to take, how long recovery should take, and exactly what would warrant coming back.
How Dr Steph helps
Assessment, symptom relief, and a plan that makes sense, including honest guidance on when testing adds something and when it doesn't. You get clear expectations for what recovery should actually look like, so you're not back here in three days wondering if something was missed.
What you leave with
- Treatment plan and prescriptions where needed
- A realistic recovery timeline
- Warning signs to watch for
- A follow-up plan: when to come back, and when not to worry
Escalation may be needed if:
You're getting worse rapidly, can't keep fluids down, are severely dehydrated, confused, struggling to breathe, or in escalating pain that isn't responding to treatment.
Common examples
Fever, sore throat, cough and cold, sinus or ear infection, chesty symptoms, asthma flare triggered by illness, vomiting or diarrhoea, dehydration, pain flare-ups, severe headache or migraine.
Injuries & sudden pain
You might be here if…
You fell, something went at the gym, a joint isn't moving properly, or you're worried about a fracture or tear. You don't want to go to the ER for a six-hour wait if you don't need to — but you also don't want to ignore something that matters.
What 'better' looks like
You get the right scan if you need one. You understand what's likely going on, and you have a recovery pathway that's specific to your injury: physio, specialist, time, or a combination.
How Dr Steph helps
Clinical examination first, then a decision about imaging — X-ray, ultrasound, CT or MRI, chosen for the right reason. Dr Steph interprets the pathway and tells you what happens next: physio, specialist referral, or structured recovery with clear escalation rules.
What you leave with
- Imaging request if clinically indicated
- Pain and inflammation management plan
- Referral guidance: physio, specialist, or both
- Clear rules for when to come back or go to ER
Go straight to ER if:
Loss of circulation or sensation, numbness or weakness in a limb, severe deformity, open fractures, or major trauma.
Common examples
Shoulder or knee pain, sprains, suspected fractures, tendon injuries, back or neck pain, "I think I tore something," a sudden swollen joint, a painful rib after a fall.
Visitors, travel & family care
You might be here if…
You're visiting Cape Town and something's come up. Or you're here looking after a child, an older parent, or a family member and you don't know how the local healthcare system works, who to trust, or where to start.
What 'better' looks like
You feel looked after. You know what's going on, what the plan is, and if things get more complex, you have a clear route to the right specialist or hospital without starting from scratch.
How Dr Steph helps
Assessment, practical care, and fast orientation to the local system. The Village GP is especially useful as a single trusted point of contact for visitors and families who need escalation pathways they can actually navigate.
What you leave with
- A clear plan and safety-net instructions
- Local continuity of care for the duration of your stay
- Referral and escalation support if the situation needs more than a GP
Escalation may be needed if:
Symptoms suggest something time-sensitive, a child or older adult is deteriorating, or you need urgent access to imaging, a specialist, or hospital care.
Common examples
A visitor with a new illness, a child with fever or ear pain, an older parent with multiple conditions, travel-related stomach trouble, "we don't know where to go," coordinating a same-week referral.
Home visits
You might be here if…
Someone is too unwell, too frail, or too mobility-limited to get to the practice. You need a doctor to come to you to assess the situation calmly, make a decision, and give you a plan you can follow at home.
What 'better' looks like
You have clarity on what's happening, what can be managed where they are, what needs follow-up, and when it's time to escalate. The person feels seen. The family feels less alone.
How Dr Steph helps
A focused assessment in the home. Symptom management where appropriate, a practical plan for the next 24–72 hours, and clear rules for monitoring and escalation. Home visits work best when the goal is decision-making and safety-netting — not a substitute for emergency care.
What you leave with
- A clear action plan for the next 24–72 hours
- Practical symptom support where appropriate
- Monitoring instructions and escalation thresholds
- Coordination for follow-up, testing, or referral if needed
Go straight to ER if:
Signs of a medical emergency: severe breathing difficulty, collapse, uncontrolled bleeding, stroke-like symptoms, or major trauma.
Common examples
Frail older adult assessment, post-illness check-in, too sick or injured to come to the practice, a caregiver who needs a plan, "Can you come and help us decide what to do next?"
I need help with an ongoing issue
For when the problem isn't new, it's persistent, recurring, or quietly getting worse. You've tried things. Nothing has helped. You want a doctor who'll respect the complexity rather than give you another short-term fix.
Mental health, burnout, sleep & fatigue
You might be here if…
You are experiencing ongoing fatigue that isn't resolved by rest, or changes in mood that are impacting your work, relationships, and day-to-day life. You recognize you aren't feeling yourself and need a careful, objective medical assessment to understand the underlying cause
What 'better' looks like
You understand what's driving it — whether that's load, biology, hormones, sleep, or all four. You have a realistic plan that meets you where you are: not just "exercise more" or "manage your stress" and not just a prescription. And you know when it's appropriate to bring in more specialist support.
How Dr Steph helps
A thorough assessment of what's actually contributing, followed by an honest conversation about what will help and what won't. Dr Steph coordinates between medication, therapy referral, and lifestyle — and knows when psychiatry or psychology needs to take the lead.
What you leave with
- A clear formulation: what's going on and what's driving it
- A tiered plan: immediate relief plus longer-term support
- Prescriptions where clinically appropriate
- Referral pathways to psychiatry or psychology if needed
Escalation may be needed if:
There are safety concerns, symptoms suggest a primary psychiatric condition requiring specialist management, or medication needs oversight beyond a GP's scope.
Common examples
Burnout, depression or persistent low mood, anxiety and panic, insomnia, ADHD assessment and management, chronic fatigue, "I don't know what's wrong but I'm not okay."
Stomach & gut issues
You might be here if…
Your gut has been off for longer than "just a bug" — bloating, pain, irregular bowels, reflux, food reactions that don't make sense. You've tried elimination diets, over-the-counter fixes, maybe even Dr Google's top ten. You're ready for someone to actually work it out.
What 'better' looks like
You understand what's likely driving the symptoms. You have a structured plan — not just a panel of tests or another generic elimination diet — and you know what needs a gastroenterologist and what doesn't.
How Dr Steph helps
Careful history-taking (the kind that takes longer than five minutes), targeted investigation that's proportionate to the picture, and an evidence-based management plan. Tests are ordered to change decisions — not to generate more tests.
What you leave with
- A working hypothesis for your symptoms
- Targeted test orders if clinically indicated
- A management plan: dietary, medical, or referral
- Clear thresholds for when to escalate to a gastroenterologist
Escalation may be needed if:
Red-flag symptoms: blood in stool, unexplained weight loss, or new symptoms over age 50 that need urgent investigation.
Common examples
IBS, bloating, reflux and heartburn, food intolerances, irregular bowels, abdominal pain, "I've been told it's nothing but it's clearly something."
Skin & dermatology
You might be here if…
You have a skin issue that isn't responding to what you've tried — or you're spending money on products without actually knowing what you're treating. You want a proper diagnosis before another round of guesswork.
What 'better' looks like
You know what you're dealing with. You have a treatment plan that matches your actual skin — not a generic script — and you know at what point a dermatologist would add something a GP can't.
How Dr Steph helps
A proper clinical diagnosis (not a product recommendation), followed by an evidence-based treatment plan — topical, systemic, or referral, depending on what's actually warranted.
What you leave with
- A clear diagnosis or working diagnosis
- A treatment plan: topical, systemic, or referral
- Product guidance where relevant
- Escalation pathway to dermatology if needed
Escalation may be needed if:
A lesion has concerning features, symptoms are spreading rapidly, or there's suspected systemic involvement.
Common examples
Acne (mild to severe), eczema, rashes that won't clear, urticaria, skin infections, mole concerns, seborrhoeic dermatitis, rosacea.
Women's health & hormone management
You might be here if…
Your cycle, your hormones, or your contraception isn't working for you anymore. Or you're navigating perimenopause, PCOS, or a hormonal picture that feels complex and under-addressed — and you want more than a five-minute script renewal.
What 'better' looks like
You have a clear, personalised plan that takes your full picture into account — not a standard protocol applied regardless of context. You understand your options, the trade-offs, and what's worth monitoring.
How Dr Stephanie helps
A thorough hormonal and gynaecological assessment — history, examination, bloods where indicated — followed by evidence-based management: contraception, HRT, cycle regulation, or referral. Dr Stephanie treats the person, not the lab result.
What you leave with
- A clear hormonal picture with results interpreted in context
- A management plan: prescription, monitoring, or referral
- Contraception review or initiation where relevant
- Clear pathway to a gynaecologist if the complexity warrants it
Escalation may be needed if:
Symptoms suggest a problem requiring imaging or specialist gynaecological input.
Common examples
Irregular periods, PCOS, endometriosis, perimenopause symptoms, HRT initiation or review, contraception that isn't working, unexplained weight changes, fertility planning.
Men's health & hormone management
You might be here if…
Something's off — energy, mood, drive, recovery, performance — and you can't put your finger on it. You want an honest assessment from someone who won't dismiss it as "just stress" and won't jump straight to testosterone.
What 'better' looks like
You understand what's contributing. You have a plan that's proportionate and evidence-based — not a supplement stack or a premature hormone prescription — and you know what's worth tracking over time.
How Dr Steph helps
A thorough assessment across energy, hormonal health, cardiovascular risk, mental health, and lifestyle. Dr Steph looks at the whole picture before reaching for a prescription — and when medication or referral is warranted, she'll say so clearly.
What you leave with
- Blood work results interpreted in context (not just 'normal')
- A practical plan: lifestyle, medical, or both
- A clear monitoring schedule
- Referral to urology or endocrinology if needed
Escalation may be needed if:
Cardiovascular risk flags, or symptoms that need specialist urology or endocrinology input.
Common examples
Fatigue and low energy, low testosterone investigation, erectile dysfunction, prostate screening, mood and performance concerns, "I just don't feel like myself."
Chronic care partnership & medication reviews
You might be here if…
You have one or more chronic conditions and you're tired of seeing whoever's available when your script runs out. You want a doctor who knows your full story, coordinates the moving parts, and actually reviews whether your medications still make sense together.
What 'better' looks like
Your conditions are well-controlled. Your medications are rational — not just accumulated. You have a consistent doctor who knows your history, a monitoring plan you understand, and a clear line to a specialist when something shifts.
How Dr Steph helps
Structured reviews of your conditions and medications, proactive monitoring, coordination between specialists, and clear escalation when the picture changes. Dr Steph acts as the central point of your care — the person who holds the whole map.
What you leave with
- An updated, rationalised medication plan
- A monitoring schedule with clear timelines
- Coordination notes for any specialists involved
- Clear flags: what to watch for and when to act
Escalation may be needed if:
A condition is destabilising, new symptoms emerge, or specialist input is needed for a medication change or complication.
Common examples
Diabetes, hypertension, thyroid disease, asthma, COPD, lipid management, multi-morbidity, polypharmacy reviews, "I just want a doctor who knows my full story."
I want to invest in my future health
For when you're not sick — you're stable, or at least functional but you want to be better. You're ready to invest in change, and you want medical support that's structured, monitored, and honest about what actually works.
Medical weight loss
You might be here if…
You've tried to manage your weight and it hasn't stuck. Diets work until they don't. You're not looking for willpower advice — you want a medically supervised approach that considers the biology, not just the calories.
What 'better' looks like
Sustainable, measurable progress with a plan that fits your actual life and makes biological sense. Not another diet to white-knuckle through — a structured programme with medical oversight and honest checkpoints.
How Dr Steph helps
A thorough assessment: metabolic markers, hormonal picture, lifestyle factors, psychological readiness. Then an evidence-based plan that may include medication (GLP-1 agonists where clinically indicated), behaviour change support, and ongoing monitoring. No one-size-fits-all.
What you leave with
- A clear metabolic and hormonal baseline
- A realistic, structured weight management plan
- Medical support including medication where indicated
- A monitoring and review schedule with honest progress checks
Escalation may be needed if:
Significant cardiovascular, metabolic, or psychological complexity that requires specialist co-management.
Common examples
Weight that won't shift despite real effort, interest in GLP-1 medications (Ozempic, Mounjaro), metabolic syndrome, insulin resistance, "I need a plan that works for my body, not against it."
Lifestyle change support
You might be here if…
You know what you want to change — smoking, alcohol, sleep, movement, nutrition — but knowing hasn't been enough. Willpower got you started; it didn't keep you there. You want medical support alongside the effort, not instead of it.
What 'better' looks like
Clear, doable steps. Fewer slips. More control. And measurable progress over time with a doctor who checks in, adjusts the plan, and doesn't pretend motivation is a permanent state.
How Dr Steph helps
A practical, stepwise plan built around your context: what's realistic, what's getting in the way, what kind of support you actually need. Medical intervention where it helps (nicotine replacement, medication for cravings, sleep support), and structured follow-up so the plan evolves with you.
What you leave with
- A specific, realistic change plan, not a lecture
- Tools for managing cravings, triggers, and setbacks
- A follow-up schedule with built-in review points
- Medical monitoring where relevant
Escalation may be needed if:
You experience withdrawal symptoms or mental health effects that feel unsafe, or you need higher-level support to change safely.
Common examples
Smoking cessation, reducing alcohol, fixing broken sleep, building sustainable movement habits, nutrition overhaul, relapse planning.
I need a test, script or procedure
For when you know what you need — or you think you do. A blood test, a prescription renewal, a procedure, or screening. Dr Stephanie makes sure it's done right, interpreted properly, and connected to a decision — not just a number on a page.
Routine blood tests & monitoring
You might be here if…
You want a health baseline, you're tracking a known condition, or you need follow-up bloods to check whether a plan is working. You're not interested in a panel of 40 tests that nobody explains — you want the right tests, ordered for the right reason, with results you actually understand.
What 'better' looks like
You know what was tested, why it was tested, and what the results mean for you specifically. Every result connects to a decision: act, monitor, repeat, or leave it alone.
How Dr Steph helps
Thoughtful test selection — not a blanket panel. Clear timing instructions where relevant. And interpretation in context: your results read against your history, your medications, and your risk profile — not just a reference range.
What you leave with
- Test orders with clear timing and preparation instructions
- Results interpreted in your clinical context
- A next-step decision: act, monitor, repeat, or no action needed
- Safety-net guidance if something needs urgent follow-up
Escalation may be needed if:
Results flag a time-sensitive problem, or you're feeling significantly unwell and need assessment rather than routine monitoring.
Common examples
Baseline health screening, cholesterol and metabolic markers, kidney and liver function, iron studies, vitamin D, thyroid monitoring, diabetes screening.
Repeat prescriptions & medication renewals
You might be here if…
You need medication renewed. Things are stable — or at least you think they are — and you don't want unnecessary friction. But you also want a doctor who actually checks whether your prescription is still the right one, not just signs it off.
What 'better' looks like
You get what you need without hassle. The right safety checks happen without you having to ask. And you have clarity on when a fuller review is due — and what would trigger one sooner.
How Dr Stephanie helps
Confirmation that the indication is still valid, a check on key safety and monitoring items, and a responsible renewal. We don't over-complicate stable prescriptions.
What you leave with
- Updated prescriptions where clinically appropriate
- Clear instructions on use and any monitoring required
- A timeline for your next review
- Triggers for earlier follow-up if anything changes
Escalation may be needed if:
New symptoms, side effects, unstable readings, or your condition is no longer well-controlled on your current regimen.
Common examples
Blood pressure medication, diabetes medication, asthma inhalers, contraception, antidepressants, ADHD medication, "I just need my chronic meds renewed."
Sexual health & STI testing
You might be here if…
You want screening, you have symptoms, you've had an exposure, or you just want reassurance with a proper plan behind it. You want a doctor who'll order the right tests at the right time, explain what they mean, and skip the judgement.
What 'better' looks like
You know what's been tested, what the results mean, and what to do next. No ambiguity, no unnecessary anxiety, no tests ordered for show.
How Dr Steph helps
The right tests, timed correctly for your situation. Clear interpretation. Treatment where needed. And a follow-up plan that covers prevention, monitoring, and partner notification if relevant — handled practically and without fuss.
What you leave with
- Test orders with timing guidance specific to your situation
- Treatment plan if results require it
- Follow-up and prevention guidance
- Clear interpretation of results and concrete next steps
Escalation may be needed if:
Severe pain, fever, rapidly worsening symptoms, or anything that suggests urgent assessment.
Common examples
Routine screening, new partner screening, post-exposure testing, discharge, sores or ulcers, urinary symptoms, pelvic discomfort.
Procedures, wound care & in-room treatments
You might be here if…
You need a minor procedure, wound management, or a treatment that can be done in the room — and you'd rather not sit in a hospital waiting room for something that doesn't require one.
What 'better' looks like
The issue is dealt with cleanly and safely. You have clear aftercare instructions, you know what to watch for, and you know when to come back.
How Dr Steph helps
In-room procedures and treatments with proper assessment and safety-netting. We handle what can be handled in the practice, and are clear about what needs a higher level of care — before you're on the table, not after.
What you leave with
- Procedure completed or treatment administered
- Clear aftercare instructions
- Red flags and a follow-up plan
- Referral or escalation guidance if the situation requires it
Go straight to ER if:
Uncontrolled bleeding, deep or complex wounds, major burns, severe allergic reaction, or significant loss of function.
Common examples
IV drips (migraine, iron, rehydration), wound care, cyst or abscess assessment, skin lesion procedures, ingrown toenails.
I need a referral or document
For when the healthcare system is the obstacle. You need results interpreted, a referral that makes sense, or paperwork completed without back-and-forth. Dr Stephanie unblocks the process so you can move forward.
Results, referrals & care coordination
You might be here if…
You have results and you don't know what they mean. Or you need a referral but you're not sure to whom, or whether you need a work-up first. Or you're stuck between specialists who aren't talking to each other and you need someone to hold the thread.
What 'better' looks like
You understand what matters, what doesn't, and what happens next. No wasted appointments. No unnecessary testing. A clear pathway forward with someone coordinating it.
How Dr Stephanie helps
Interpretation, proportional next steps, pre-workups that make specialist appointments more productive, and coordination that prevents the "falling between the cracks" problem. Dr Stephanie acts as air traffic control — routing you to the right place, at the right time, with the right information.
What you leave with
- Clear interpretation of results in plain language
- A next-step plan: test, treat, refer, or wait
- Referral pack with pre-workup where relevant
- Safety-net instructions for anything time-sensitive
Escalation may be needed if:
Results suggest urgent action, symptoms are worsening, or you need faster access to hospital or specialist care than the routine pathway allows.
Common examples
Blood test interpretation, imaging results, "incidental findings" that need context, specialist referrals with pre-workup, second-opinion navigation, coordinating between multiple doctors.
Certificates & medicals
You might be here if…
You need documentation completed correctly and without unnecessary delay. A work certificate, a visa medical, a fitness assessment — whatever it is, you want it done properly the first time so it doesn't come back.
What 'better' looks like
Paperwork accepted. No back-and-forth. No surprises. And if the assessment turns up something that needs attention, you know about it clearly and promptly.
How Dr Stephanie helps
The appropriate examination and documentation, with only the testing that's actually required — no unnecessary add-ons. Paperwork is completed efficiently and accurately, and anything clinically relevant that comes up in the process is flagged.
What you leave with
- Completed certificate or medical documentation
- Any follow-up guidance if needed
- Clear next steps if additional information is required
Escalation may be needed if:
The assessment identifies a medical issue that needs further work-up, monitoring, or referral.
Common examples
Sick notes, work certificates, visa medicals, insurance medicals, fitness-to-travel documentation.