Fees & Terms

Transparent pricing,
no surprises.

The Village GP is a cash-based practice. You pay on the day and we provide you with a detailed invoice — with all the correct billing and procedure codes — that you can submit to your medical aid to claim back.

Illustrated coffee cup in burgundy, representing the transparent and straightforward fee conversation at The Village GP
How It Works

What does cash-based mean?

01
You book and attend your appointment
Schedule the type of consultation you need — in-person, virtual, or home visit. Fees are based on the type and duration of your appointment.
02
You pay on the day
All charges are settled on the day of your appointment. Pay by card, EFT, or through our online payment link for virtual consultations.
03
You claim back from your medical aid
We provide a detailed invoice with the correct ICD-10 and procedure codes that meets all requirements for medical aid submission.
Appointments
How much does a consultation cost?
Fees are based on the type and duration of your appointment. Choose the option that best fits what you need.

First time here? You don't need to start with a New Patient Onboarding. If you have a health concern that needs attention now, just book the appointment type that fits. The onboarding is there for when you'd like to go deeper: a dedicated session to share your full history and start building a longer-term relationship with Dr Steph.

Appointment Type Duration & Format Fee
Standard Consultation Full assessment, diagnosis, treatment plan 20 minutes · In-person R800
Extended Consultation Complex or multiple issues, chronic disease reviews 20–40 minutes · In-person R1,350
New Patient Onboarding A dedicated session to go through your full medical history, current conditions, and health concerns in detail 30 minutes · In-person R1,000
Virtual Consultation Focused remote care by phone or video when an in-person examination is not needed 10 minutes · Virtual (call or video) R500
Home Visit Full consultation at your home, including travel time 60 minutes · At your home R1,950
Repeat Script (No Consultation) Renewal of an existing prescription without an appointment R200

Extended consultations: Additional time beyond 40 minutes is charged at R250 per 10-minute block.

Pensioner rates: Patients over 65 qualify for special pensioner rates: R700 for a Standard Consultation and R1,200 for an Extended Consultation.

Procedures & Services
What procedures can Dr Stephanie do in the practice?
A wide range of clinical procedures and diagnostic tests are available in-practice — often in the same appointment. Procedure fees are in addition to the consultation fee for the time required.
Procedure Consult Time Procedure Fee
ECG — Resting Heart rhythm and electrical activity assessment 20 mins R540
ECG — Stress Test Heart function assessment under exercise conditions 40 mins R865
Point of care testing Urine dipstick analysis, urine pregnancy tests, HIV rapid testing, and malaria rapid testing During consultation From R50
Pap Smear Cervical screening · Pathology costs additional 20 mins R260 + pathology
Testosterone Pellet Insertion Hormone pellet placement · Medication costs additional 40 mins R325 + medication
Ear Syringing Earwax removal · Medication costs additional 20 mins R270 + medication
Implanon Insertion Contraceptive implant placement 20 mins R325
IUD Insertion Copper or hormonal options · Device cost additional 40 mins From R500 + device
Injections B12, pain relief, anti-nausea, antibiotics · Medication additional 20 mins From R110 + medication
Infusions & IV Drips Iron, hydration, infection, migraine · Medication additional Min. 40 mins From R1,200 + medication
Ingrown Toenail Removal Partial or full nail removal under local anaesthetic 40 mins Case dependent
Stitching & Wound Care Laceration repair and wound management Min. 20 mins Case dependent
Wart & Lesion Removal (Cryotherapy) Freezing treatment for warts and skin lesions 20 mins Case dependent
Skin Biopsies Diagnostic skin sampling, may include suturing Min. 20 mins Case dependent
Abscess Drainage Incision and drainage under local anaesthetic 20 mins Case dependent
Intra-Lesion Injections Corticosteroid or therapeutic injection into a lesion 20 mins Case dependent

Please note: Procedure fees are charged in addition to the consultation fee for the time required. Consumables, medications, materials, and external pathology or laboratory costs are charged separately where applicable. Fees listed as "case dependent" vary based on complexity — Dr Stephanie will discuss costs with you before proceeding.

Common Questions

Things patients often ask.

No — The Village GP is a cash-based practice, which means you pay on the day and claim back from your medical aid yourself. We provide a detailed, fully coded invoice that meets all the requirements for medical aid submission. Most schemes reimburse a portion of the consultation and procedure fees, depending on your plan and available benefits.

Working outside of medical aid networks allows Dr Stephanie to set consultation lengths and fees that reflect the time and quality of care you actually receive. It means appointments aren't rushed, treatment decisions aren't constrained by scheme formularies, and the focus stays entirely on what's right for you clinically.

This depends on your specific plan and available benefits. Most medical aids reimburse GP consultations at a rate tied to the scheme tariff or medical aid rate. Some plans reimburse the full amount, while others cover a percentage. We recommend checking with your scheme directly, or reviewing your plan's out-of-hospital GP benefit, to understand what you can expect back.

A 10-minute Virtual Consultation costs R500 and provides focused remote care when an in-person examination is not needed. We use a secure video consultation platform — but we're flexible. If you'd prefer a simple phone call or a WhatsApp call (voice or video), that works too. Payment for virtual consultations is handled via our online payment link.

The Virtual Consultation is designed for focused, 10-minute care by call or video when an in-person examination is not needed. It is especially useful for existing patients when Dr Stephanie already knows your background and context, but new patients can also use it when the concern is simple and appropriate for virtual care.

Failing to attend an appointment, or cancelling with less than two hours' notice, will incur the full consultation fee. That said, cancellation fees are reviewed on a case-by-case basis — if the circumstances show the late cancellation was genuinely unavoidable, the fee won't be charged.

Telephone and email advice will usually incur a charge unless it relates directly to a recent consultation. This is at the doctor's discretion — quick clarifications on something just discussed won't be billed, but substantive new advice will.

Referrals to specialists are not usually made without an appointment. A proper consultation ensures the referral is appropriate, well-directed, and supported by the right clinical information. If a referral is made without an appointment, a fee will apply.

Yes — laboratory tests, vaccinations, medications, dressings, and other consumables are charged separately. Where a procedure involves external pathology (such as pap smears or biopsies), those lab fees are billed by the pathology provider. We'll always let you know when additional costs are involved so there are no surprises.

We offer several ways to pay. For in-person appointments, you can pay by card (credit or debit) via our iKhokha card device at the practice, or by EFT. For virtual and telephonic consultations, we have an online payment gateway and can send you a payment link. All charges are settled on the day of your appointment.

Illustrated doctor's bag in cream tones, representing the professional tools and care provided at The Village GP
Terms & Conditions

The fine print, clearly stated.

Payment
All charges are settled on the day of your appointment. We accept card payments (iKhokha), EFT, and online payment via payment link.
Consultation Fees
Fees reflect the time taken for the appointment, any additional time spent outside the appointment, and associated administration. Time is the unit of care.
Cancellations
Late cancellation (less than 2 hours' notice) or non-attendance incurs the full consultation fee. This is reviewed case-by-case.
Advice Outside Appointments
Phone and email advice may incur a charge unless it directly relates to a recent consultation. This is at the doctor's discretion.
Referrals
Specialist referrals are not usually made without an appointment. A referral issued without a consultation will incur a fee.
Pricing
Prices are subject to change without notice. Additional fees apply for laboratory tests, vaccinations, medications, and dressings.

Ready to book?

Whether you know what you need or you're not sure where to start — reach out and we'll take it from there. No referral required.

New patients welcome · No referral needed · Southern Suburbs, Cape Town